AI Agents & Automation

 

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Intelligent Automation of Business Processes

AI automation goes beyond chatbots. We build agents and workflows that can receive information, understand requests, retrieve data, update systems, generate documents, route tasks and perform approved actions across multiple applications. The goal is to automate useful work while keeping people involved where judgment or approval is required.

AI agents can connect with websites, email, Microsoft 365, CRMs, databases, cloud applications, APIs and other business software. Instead of introducing another isolated system, we design automation around the technology and processes your organization already depends on.

Business AI needs controls around what an agent can access, what actions it can perform and what information it can use. Gotham Cloud designs automation with defined permissions, secure integrations, logging and human approval points where appropriate.

Custom AI Agents

Purpose-built AI agents that can complete defined business tasks, use approved company information, interact with software and carry out multi-step workflows.

Internal AI Assistants

Private assistants that help employees find information, answer questions, work with company documents, prepare content and complete common internal tasks.

Workflow Automation

Automate repetitive processes such as intake, data entry, approvals, task assignment, notifications, follow-ups and movement of information between systems.

Document & Data Automation

Use AI to read, classify, summarize and extract information from documents, emails, forms and other unstructured data, then route or enter that information into the appropriate business systems.

Customer & Sales Automation

AI-assisted lead intake, qualification, customer inquiries, appointment workflows, follow-ups and CRM updates can help sales and service teams respond faster without adding repetitive administrative work.

AI System Integration

Connect AI models and agents with CRMs, Microsoft 365, databases, websites, custom applications, APIs and cloud platforms to create automated processes that work across the organization.